Terms and conditions

The following terms and conditions concern all transactions and services between Mysteriousmind and client.

Mysteriousmind established in The Hague, the Netherlands COC 87670615.

Other terms and conditions and of from second parties are not excepted unless agreed in writing between Mysteriousmind and client.

1 Bookings:

1.1 The terms and conditions are concerning services performed by Mysteriousmind and possible by supporting entrepreneurs in the same field, when needed during an assignment regarding hairstyling, makeup artistry and styling. I can not claim the possible helper agrees with my terms of conditions so when needed their own terms might be applicable on services given by them.

1.2 the bookings will always be confirmed by email even after agreement by text message or a phone call, this is important so both parties can review the information communicated.

1.3 the reflection time for any assignment must be communicated whitin 4 days. Possible earlier when required. Other terms only when communicated.

2 payment:

2.1 payment terms regarding photo shoots, film productions and catwalk beauty styling will be agreed with client depending on the assignment.

2.2 for most assignments the price will be based on the performance and not time, but when based on half a day then a half day is 4 hours and a full day is 8 hours. When outside of my power working overtime takes place then every extra hour regarding the quote of that day will be calculated as extra.

2.3 payment by brides or privates wil be on the day of assignment, by agreement days/weeks upfront or within 2 weeks after the assignment.

2.4 payment can both be possible by bank or by cash.

2.5 A vat rate of 21% will be calculated.

3 the assignment:

3.1 Mysteriousmind is in possession of products needed for multiple hair and makeup styling assignments and prepared on diversity of styles.

3.2 It might happen that specific products which are needed for an assignment or big production cannot be in stock at Mysteriousmind because of expiration dates, big amounts or other reasons. Therefore special product costs will be calculated towards the client when arranged by Mysteriousmind.

3.3 Mysteriousmind is responsible for hygiene products/supplies and disposables. Exceptions may apply for big productions and then by agreement.

4 cancellation:

4.1 cancellation without reason to 45 days upfront is concerning both parties client and performer considering privacy reasons, no compensation will take place. Regarding the performer an alternative one can be searched for but not guaranteed also not guaranteed the same quote.

4.2 if client cancels up to 7 days before the assignment then 15% of the agreed quote will be invoiced.

If client cancels within 48 hours before the assignment then 50% will be invoiced and regarding within 24 hours upfront than the amount will be 75%.

4.3 cancellation by client due to circumstances out of control like sickness, traffic troubles etc will be costless.

4.4 cancellation by Mysteriousmind (performer) due to circumstances out of control like sickness, traffic troubles etc will not be weighed with compensations. A replacement might be possible but not guaranteed, and not guaranteed the same quote.

4.5 cancellation by Mysteriousmind whitin 48 hours upfront will come with a full or partly refund of earlier made costs if only the assignment is influenced by it. When client influences the assignment with inappropriate behaviors or unrealistic expectations no refunds will take place. When replacement is found no refund will take place. Replacement found by Mysteriousmind is also not guaranteed, and not guaranteed with the same quote.

5 responsibilities:

5.1 Mysteriousmind is not responsible for allergic reaction’s nor damage by these reactions by the products used. Products are high quality and tested but assurance of no reaction is not realistic.

5.2 Mysteriousmind is not responsible for damages in any form caused by assigned colleagues by Mysteriousmind. Professionality of colleagues is required when assigned.

Mysteriousmind 2023